Today, I attended via the Internet an Open Government event held at NASA in Washington, D.C. The speakers included an astronaut and representatives from the Department of Transportation and the Department of Agriculture.
The speakers spoke about Open government in terms of the three pillars of technology, policy and culture. Both technology and culture were described as force multipliers. Particular attention was directed at the need to focus on culture. Open Government was described as much about culture change which is seen as the hardest factor to effect.
It was suggested that for some organizations that have difficulty relating to the concept of Open Government, initiatives be set in the context of innovation. One piece of advice is to seek out innovation champions within an organization.
There was a discussion of the importance of enabling the voices of employees to be heard and that there are tools that can accomplish this. People should be empowered who have stories to tell so that they can connect with the public in conversations. In fact, the future of Open Government was described as allowing seamless conversations to occur between thousands of government employees and thousands of others.
Social media technologies could be utilized to have these conversations without having to create gigantic infrastructures. It was suggested probably regarding managers and the IT function that no one stand in the way of inspired employees willing to use technology. The overall goal is to leverage the media to connect though the form that channels of communication could take, e.g. twitter, facebook cannot be anticipated.
There was discussion of how to communicate with those outside of the organization. Organization should have open and collaborative conversations with stakeholders. Efforts shold be made to connect with school kids and the public. Relationships sould be established with partners.
I like this image of Open Government or government in general as seamless conversations between government employees and others. I don't know what models of doing business or governing this would lead to, but it seems to me that this would be an exciting exploration.