What does vulnerability have to do with Web 2.0? How could there be two things that are so far apart? Web 2.0 is technological, concrete, objective. Vulnerability is soft, subjective and ambiguous.
Vulnerability is an important condition for personal learning and development and the deepening of relationships. Personal learning requires one's admission to oneself and to others that one needs to develop further and that certain resources available outside oneself would be helpful to further this development. Vulnerability is essential to the deepening of relationships. It is an indication that one is willing to make one's personal boundaries open to the other as part of the process of engagement. Vulnerability is important in supporing the intangible exchanges that are crucial for producing value in a business context.